In the beginning, he couldn’t do enough for me. But things
changed quickly enough. When I finally decided to end things, I was nice about
it. “You’re just too much for me,” I said. The truth was I was fed up and
tapped out. I was ready to move on. The DISH Satellite rep didn’t take it so
well.
He begged me to take them back. Things would be different
this time! He would change my plan! When I said no, he offered to leave my plan
the way it was but lower the cost even more. That would have been fine if he’d
done that when I called and asked for a better deal several times. But, like an
abusive spouse, he was only interested in doing what I needed when it was a
last-ditch effort to keep me from leaving. He didn’t care about my
satisfaction. He only wanted to reel me back in.
“I’m sorry,” I said, “but it’s too late.” He argued so much,
it took up all my allotted time. I had to hang up and call the next day.
“Really,” I said. “I’ve found someone else and I want out.”
That was truly when DISH Network became the bad
breaker-uppers of the television world. If that was the case, they wanted their
stuff back, then. Not the dish, because they’re so nice, but everything else.
And they didn’t want me dropping it off at their office, either. I could just
mail it all back. At my expense.
“Why can’t I just drop it off?” I asked.
“It’s for your protection,” the rep said, huffily. “We might
lose it.” I laughed so hard, he got mad. They
also prorated the days. I had tried to cancel before my new billing cycle had
started, but the delay they caused added another day to it.
Then, like television mafioso, they began calling me periodically and leaving
electronic semi-threats proactively warning me I’d better send ALL of it back
when I got the packing material they sent, and I’d better do it right, because
they have my credit card on file! So there!
I've been free for a while, and I couldn’t be happier. I recently heard from a friend who was trying to get out of her relationship with
DISH, too. She was having a similar experience.
Cads. They never change.
In the end, only three things matter:
how much you loved, how gently you lived, and how gracefully you let go of
things not meant for you. ~ Buddha
